Fees & billing

Simple, transparent fees with no surprises.

Eagleby Doctors is a mixed-billing general practice. We believe patients should understand the likely cost of their healthcare before their appointment. Below you'll find consultation fees, Medicare rebates, bulk billing information and selected private service fees.

Mixed billing

Most eligible patients are bulk billed.

We want patients to understand their likely costs before they book. The following groups are usually bulk billed at Eagleby Doctors.

Children under 16 years of age

Pensioner Concession Card holders

Health Care Card holders

DVA Gold Card holders

Bulk billing is not guaranteed and remains at the discretion of the treating doctor. Eligibility may depend on the consultation type, appointment length and clinical circumstances. If a private fee applies, we will aim to make this clear before your appointment.

Payment on the day

Private fees are payable at the time of your appointment unless prior arrangements have been made.

Medicare rebates

Where eligible, your Medicare rebate can usually be submitted electronically after payment.

Clear information

We aim to explain likely fees before procedures, infusions and non-Medicare services wherever possible.

Consultation fees

Choose the appointment length that fits your needs.

Booking the right appointment length helps your doctor give each concern the time it deserves.

GP consultation

Standard consultation

Item 23

Total fee

$95

Medicare rebate$45.05
Out of pocket$49.95

GP consultation

Long consultation

Item 36

Total fee

$135

Medicare rebate$87.10
Out of pocket$47.90

Medicare rebates

Understanding your Medicare rebate.

The Medicare rebate is the amount Medicare pays back to eligible patients after a privately billed consultation.

Your out-of-pocket cost, sometimes called the gap, is the difference between the consultation fee and the Medicare rebate.

Where eligible, we can usually submit your Medicare claim electronically after payment, making the process quick and convenient.

What to bring

Help us process your visit smoothly.

Bringing your current cards and relevant information helps us confirm eligibility and minimise delays.

Selected private fees

Common private services and treatments.

Some services involve additional clinical time, medicines, equipment, paperwork or consumables.

Iron infusion

Item

36

Total fee

$300 private / $250 concession

Medicare

$87.10

Out of pocket

$212.90 private / $162.90 concession

Aclasta infusion

Item

36

Total fee

$220

Medicare

$87.10

Out of pocket

$132.90

Commercial driver licence medical

Item

Private

Total fee

$350 + GST

Medicare

No rebate

Out of pocket

$350 + GST

Employment medical

Item

Private

Total fee

$350 + GST

Medicare

No rebate

Out of pocket

May vary depending on paperwork

Mental Health Care Plan

Item

2715 / 2717

Total fee

$160 / $210

Medicare

$108.95 / $160.50

Out of pocket

$51.05 / $49.50

GP Chronic Condition Management Plan

Item

965 / 967

Total fee

$210

Medicare

$160.60

Out of pocket

$49.40

Fees shown are current at the time of publication and may change without notice. Some consultations, procedures or complex appointments may attract different fees. Please contact reception if you would like an estimate before your appointment.

Cancellation policy

Please provide at least 24 hours' notice.

We understand that unexpected situations arise. If you need to cancel or reschedule, please let us know as early as possible so the appointment can be offered to another patient.

Standard appointment

$50

For cancellation with less than 24 hours' notice or a missed appointment.

Long appointment

$100

For cancellation with less than 24 hours' notice or a missed appointment.

Cancellation fees may be waived in exceptional circumstances at the discretion of the practice.

Private services

Some services are not covered by Medicare.

These services are generally privately billed. Reception can provide further information about the likely fee.

Commercial driver licence medicals

Employment medicals

Insurance medical reports

Legal medical reports

Forms and reports not covered by Medicare

Billing questions

Frequently asked questions.

Who is usually bulk billed?

Most children under 16 years of age, Pensioner Concession Card holders, Health Care Card holders and DVA Gold Card holders are bulk billed. Bulk billing is not guaranteed and remains at the discretion of the treating doctor, the consultation type and the clinical circumstances.

Do you bulk bill every appointment for eligible patients?

Most eligible patients are bulk billed. In some situations, a private fee may apply depending on the consultation, appointment type and the treating doctor's clinical judgement.

Why might I have an out-of-pocket cost?

The Medicare rebate does not always cover the full cost of providing medical care. The difference between the total consultation fee and the Medicare rebate is your out-of-pocket cost.

Why does Medicare not cover the full consultation fee?

Medicare rebates are set by the Australian Government and do not always reflect the full cost of delivering modern general practice. Private fees help support longer consultations, experienced clinicians, nursing care and the ongoing operation of the practice.

How do I receive my Medicare rebate?

After your account is paid, we can usually submit your Medicare claim electronically. Medicare then pays the rebate into the bank account linked to your Medicare record.

Will infusions or other services cost extra?

Some infusions, medical assessments, reports and other non-Medicare services may attract additional fees. Our reception team will explain these before your appointment whenever possible.

Are forms and reports covered by Medicare?

Many employment, insurance, legal and commercial forms are not covered by Medicare and are charged privately. Fees depend on the complexity and time required.

What happens if I cancel late or miss my appointment?

Appointments cancelled with less than 24 hours' notice may incur a fee of $50 for a standard appointment or $100 for a long appointment. Fees may be waived in exceptional circumstances at the discretion of the practice.

What if I am unsure which appointment to book?

Please contact reception. They can help you choose an appropriate appointment length and explain whether any additional fee may apply.

Have a question about a fee?

Our reception team can explain appointment fees and let you know whether additional charges may apply.